FREQUENTLY ASKED QUESTIONS
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Some frequently asked questions about logisco’s cargo services from logisco transportation
Which countries do you serve in Africa?
We offer transport solutions from/to any port in the world and in Africa, we serve more than 70 ports covering all African countries including landlocked countries.
What documents are needed to ship a container?
For every shipment you need to send us a packing list that mentions all goods loaded in the container, the full details of exporter (name, complete address, city, country, Tel number and email), the full details of receiver at destination (name, complete address, city, country, Tel number and email).
Are my goods insured during transport?
No, insurance is not included in our rates. However, if needed, we can assist you and provide insurance for your transport with our insurance partner. The insurance policy cost is calculated based on a percentage of the total value of the shipped goods.
Who does the customs declaration?
For cargo from Europe we take care of the export customs declaration and transit documents and this service is included in our prices.
For cargo from Africa, our local partners can assist you with this process and costs are always to be considered on top of the transport prices.
Some countries in Africa require for both imports and exports an electronic tracking number, usually known as ECTN or CTN but also called FERI in DR Congo, CNCA in Angola, BESC in Benin, Cameroun, Gabon and other French speaking countries.
We can assist you and prepare this mandatory document for you at an additional cost which depend on the origin of the cargo, the type of container and the destination country.
For cargo from Africa, our local partners can assist you with this process and costs are always to be considered on top of the transport prices.
Some countries in Africa require for both imports and exports an electronic tracking number, usually known as ECTN or CTN but also called FERI in DR Congo, CNCA in Angola, BESC in Benin, Cameroun, Gabon and other French speaking countries.
We can assist you and prepare this mandatory document for you at an additional cost which depend on the origin of the cargo, the type of container and the destination country.
What is a real-time visibility platform?
A real-time visibility platform allows operation managers and customers real-time insights into orders and shipments right from the supplier, warehouse, or store.
What is a delivery automation platform?
A delivery automation platform enables enterprises with enhanced functionalities and security that functions across the operations, development, and other teams.